Access right error with Python Datalibrary api

fabien.marcaillou

Hello,

I'm getting this error while using the refinitiv datalibrary for Python:

Price requests are working fine but not the search requests:

Where this access right has to be assigned?

For information, i'm connecting trough a deployed platform.

Thank you

nick.zincone

Hi @fabien.marcaillou

Ok - I can see you are attempting to use a deployed session.

A deployed session is for streaming data only. You can't request for RESTful endpoints such as Search, HistoricalPricing, ESG, etc. With a deployed session, you can only retrieve streaming market data.

Are you licensed for RDP data? Or are you licensed to retrieve data via your desktop license (Refinitiv Workspace/Eikon)? I think it appears to be the latter. With that, should be using a 'Desktop' session.

You can also refer to this guide: Quick Start | Devportal (refinitiv.com)

nick.zincone

Hi @fabien.marcaillou

Can you confirm the type of session? I think you mean "platform" session that connects into RDP. We use the term "deployed" to refer to a customers deployed streaming server only. That being said, can you provide the version of the library you are using? There was a recent release of the library that you might want to update, if not already.

fabien.marcaillou

Hi @nick.zincone ,

Thank you for the reply, here my configuration file:

I've just updated the library, i got another messages now:

here is the library version is: refinitiv-data 1.0.0 (i had a beta version before)

Regards

fabien.marcaillou

Ok I see, i have access to the desktop app but I will not use it in my project instead I would like to use the RDP access but I'm not sure to be licensed (API url is blocked on my computer, currently chekcking with my compagny to unlock it).

Other topic,

I'm also struggling to perform similar query with the python API (get_data function):

How can I query internal RIC code?

Thank you

raksina.samasiri

This question has been answered here https://community.developers.refinitiv.com/questions/101286/python-api-refinitivdata-how-to-query-internal-ric.html

Thanks,
AHS