Request Table conversion

johanna.yang
johanna.yang
in Connected Risk APIs

The client is trying to convert some old Request Table created in Eikon to be compatible to RW via Conversion Wizard. But he has attached file with macro to download Datasteram data. It doesn't work anymore. Can you assist in converting this ?


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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @johanna.yang

    I am sorry to hear that the client is facing the issue. Unfortunately, our API experts in this Refinitiv APIs community forum can only help with the "API how to" and API usage questions, not the product issue/question.

    This issue seems to be the Datastream/RW product usage question, so I highly recommend you contact the Datastream support team directly to verify the issue.

    The client can contact the team via https://my.refinitiv.com/content/mytr/en/productsupport.html website.

    contact-datastream-support.png


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