Different set of errors from Refinitiv during EOD.
Hi,
I tried to setup EOD request for more than 500 RICs. There are some inconsistent errors recorded.
Few error were -(401) Unauthorized.), (502) Bad Gateway.). And some of the request received from Refinitiv is blank. Could you please help me what could be the reason for this kind of errors? Like I said , it random during the EOD.
1) EOD 00:30 CET --> Able to get prices.
2) EOD 1:00 CET --> Error
3)EOD 2:00 CET--> Error
4) EOD 3:00 CET --> Able to get prices but the prices received count from 00:30 CET and 3:00 CET is different.
Could you please guide me on above different set of error noticed?
Best Answer
-
Thanks for reaching out to us.
You need to check and record the HTTP status codes of the retrieved responses. If it is 401 Unauthorized, the token may be invalid and you may need to get a new token. If it is 502, it could be a server and network issue and you may need to contact the DSS support team or network team to verify the problem.
However, the application should implement logic to handle these kinds of problems.
In some cases, the HTTP status code could be 202 Accepted.
This indicates that the extraction is still in-progress on the server. The Headers will contain the Location which contains a monitor URL which can be used to query the status of the extraction.
Therefore, the application should send a HTTP GET reuest to this URL to query the status of the extraction and get the output.
I hope that this information is of help.
0
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛