Refinitiv.Data.Content library returns "The access to field(s) denied."

Fund_Lads

Hello,

I'm using C# NuGet package "Refinitiv.Data.Content" to communicate with Refinitiv Workspace API.

When I request some fields for the funds I've got an error: The access to field(s) denied. But I can see the values of these fields in the Refinitiv Workspace application. I've tried to use PlatformSession and DesktopSession. There is no difference.

For example:

RIC: HGT.L

Field: TR.FundPortfolioManager

My code:

IDataSetResponse response = FundamentalAndReference
.Definition()
.Universe("HGT.L")
.Fields("TR.FundPortfolioManager")
.GetData();

Server answer:

{

"error": {

"code": 221,
"description": "The access to field(s) denied."
}
}

How can I take an access ti these fields?

nick.zincone

Hi @Fund_Lads

The 'FundamentalAndReference' interface uses a backend service within RDP. The Refnitiv.Data.Content library presently uses this backend service for both 'platform' and 'desktop' sessions. This particular service unfortunately does not permission all data and thus is the reason why you are seeing inconsistencies when using a 'desktop' session.

We are changing this in the next release of the library. That is, we are planning on updating the 'FundamentalAndReference' interface for 'desktop' sessions so you should be able to access the same data as you reference within Refinitiv Workspace.

raksina.samasiri

Hi @Fund_Lads ,

Regarding the permission of the Refinitiv Data Library, you can contact your account representative to check and add the permission to the field. I've contacted your account owner and you'll be contacted soon.

Hope this helps and please let me know in case you have any further questions.

Fund_Lads

So do Refinitiv Data Library and Refinitiv Workspace app have different permissions? Because of I can see this field in the app but have no access in Data Library.

Fund_Lads

Thank you for the answare!