Volatility surface build failed

fabien.marcaillou

Hi everyone,

I'm using the curves-and-surfaces endpoint to get some FX volatility surfaces.

Most of the time it works fine but for some currencies pairs it fails (ex: EURXAG).

Do you have a solution?

Thank you for your help

Regards

raksina.samasiri

Hi @fabien.marcaillou ,

Sorry to hear that you have been facing this issue.

I can also replicate this error with Refinitiv API Playground. Hence, ticket number 12564062 has been raised via MyRefinitiv on your behalf and the technical support team is going to contact you directly to assist with this.