MRN archive host connection failed

Julian.Bai

Hi team, my client is using java to connect mrn archive host archive.news.refinitiv.com, but got the error java.net.ConnectException: Connection timed out: connect, shown in the screenshot below. Any idea how to resolve it? Thank you.

Jirapongse

@Julian.Bai

Thank you for reaching out to us.

I can connect to the server properly by using Putty.

It may relate to Proxy or Firewall settings in the client environment. Otherwise, please contact the Refinitiv News Archive support team via MyRefinitiv to verify the server status.

Julian.Bai

Thanks Jira!