Error code -1|Timed out - We are experiencing this issue on European power spot day ahead auction pr

jeremiemae.celajes

The last RICs requested was for Spain I believe, here are the RICs:

OMELES01

OMELES02

OMELES03

OMELES04

OMELES05

OMELES06

The start and end date for this instance was from 18/06/2023 to 03/07/2023.

What is odd in my case is that this code runs this query for multiple countries, always one at a time and for each hour of the day. As I have been checking the countries that get_history() has been successful within each code run and this number varied. Meaning that first I run the code, the error came after 3 countries have been queried (in for loop one country at the time), then the second time 5 countries were successful, then 2, and so on. Error was still the same just different amounts of countries were obtained.

I am using Refinitv.data library in python. I ran rd.open_session() with my Refinitiv Eikon app logged on and then rd.get_history() method as you can see.\

Thank you in advance.

Jirapongse

@jeremiemae.celajes

It is a Refinitiv Data Library configuration file (refinitiv-data.config.json).

To use it, please refer to the example on GitHub.

You can also try to increase the timeout.

{
    "http": {        
        "request-timeout": 60        
    },
  "logs": {
    "level": "debug",
    "transports": {
      "console": {
        "enabled": false
      },
      "file": {
        "enabled": true,
        "name": "refinitiv-data-lib.log"
      }
    }
  },
  "sessions": {
    "default": "desktop.workspace",
...

Please make sure that you are using the latest version of Refinitiv Data Library (refinitiv-data 1.3.0).

Jirapongse

@jeremiemae.celajes

Thank you for reaching out to us.

I can run it properly.

code_list=["OMELES01","OMELES02","OMELES03","OMELES04","OMELES05","OMELES06"]
temp = rd.get_history(universe=code_list,
                      fields=["TRDPRC_1"], 
                      start="2023-06-18",
                       end="2023-07-03")
temp

You may need to enable logging in the API to verify what the problem is.

{
  "logs": {
    "level": "debug",
    "transports": {
      "console": {
        "enabled": false
      },
      "file": {
        "enabled": true,
        "name": "refinitiv-data-lib.log"
      }
    }
  },

jeremiemae.celajes

Hi @Jirapongse

Thanks for the update.

The client was referring to the screenshot below

Issues/problems when retrieving prices for multiple countries please try the code I have attached and the below script:

https://refinitiv--c.documentforce.com/servlet/servlet.FileDownload?file=00P8Z00002FF8hVUAT&operationContext=S1

Can you please advise me further on the second part of your response as to how to enable logging into API? I don't quite know how to use the code you have provided.

Thanks in advance.