refinitiv support ticket using API call

tempmail0007

Hi Team , Can we create Refinitiv support ticket using the API call from external machine , If yes please provide the details

wasin.w

Hello @tempmail0007

Unfortunately, MyRefinitiv does not support ticket creation via the API.

Jirapongse

@tempmail0007

Thank you for reaching out to us.

You can create a Refinitiv support ticket via MyRefinitiv. Please select the product that you are using.

Otherwise, you can contact you Refinitiv account team or sales team directly for any further assistances.

tempmail0007

@Jirapongse Thanks for quick response , Currently we are creating support ticket using Myrefinitiv only but we want to integrate Support ticket creation process with our application hence looking for API/Webservice details , Please share the details if available