[URGENT] Unable to streamdata for specific products: FF, FEI, SON3, SARO3, and others
I am using the following code:
data = lib.ek.StreamingPrices('SON3U3-Z3', fields={'ACVOL_1'})
data.open()
df = data.get_snapshot()
print(df)
but the output is as shown in the photo attached PFA
but the following data is available on reuters
As we can see there is net change and volume as well and these are the correct RIC, I have also tried adding a '/' before the RIC, moreover the attributes are also correct.
As I am able to successfully retrieve correct data for other RICs such as SRA, /FEI
Instrument ACVOL_1 NETCHNG_10 SRAU3-Z3 4829 -0.0025
matching the data from reuters
Best Answer
-
Thank you for reaching out to us.
You can enable logging in the API.
ek.set_log_level(1)
data = ek.StreamingPrices('SON3U3-Z3', fields=['ACVOL_1'])
data.open()
df = data.get_snapshot()
print(df)I got this error:
2023-09-07 10:18:32,867 P[109840] [WebSocket 0 38148] Stream 9 [SON3U3-Z3] - Receive status {'ID': 9, 'Type': 'Status', 'Key': {'Service': 'IDN_RDFNTS_CF', 'Name': 'SON3U3-Z3'}, 'State': {'Stream': 'Closed', 'Data': 'Suspect', 'Code': 'NotEntitled', 'Text': 'Access Denied: User req to PE(6459)'}}
If you got the same error, please contact your Refintiv account team or sales team to verify your permission.
1
Answers
-
Yes that helped in understanding the issue, seems like I didn't have the permission to access the data.0
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛