A client is installing DSWS to use in Jupyter. He already has wincertstore installed but is getting

Alison Quick1

A client is installing DSWS to use in Jupyter with Python. He already has wincertstore installed but is getting the error message: AttributeError: module 'wincertstore' has no attribute 'CertFile'. Please can you advise?

Jirapongse

@Alison Quick1

Thank you for reaching out to us.

You can try the following code:

import wincertstore
print(wincertstore.__file__)
wincertstore.CertFile()

Then, run the pip list on the command prompt to check the version of DatastreamPy and wincertstore.

C:\Users\>pip list
Package                       Version
----------------------------- ----------
absl-py                       1.4.0
altair                        4.1.0
anyio                         3.3.4
...
DatastreamPy                  1.0.12
...
wincertstore                  0.2
...

Moever, please check the version of Python that the client is using.

Alison Quick1

Thank you very much for your help @Jirapongse. Are you suggesting that the client has the wrong version of wincertstore?

Alison Quick1

BTW he is using python 3.7

Jirapongse

@Alison Quick1

Yes, we need to check the version of wincertstore used by the client.

Alison Quick1

Hi @Jirapongse, Thanks for your help here. I have been waiting to hear back from the user. He has confirmed that he has been unable to resolve this but is extremely busy and will be able to investigate further in a couple of weeks.