Cannot connect to Eikon web access

lromiza1
lromiza1
in Eikon COM

cannot open Eikon web page, when I click sign in button on https://eikon.refinitiv.com/, it shows unexpected error, "Sorry, we could not find the item you requested. Please try again"

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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    @lromiza1

    Thank you for reaching out to us.

    Currently, I can access it properly.

    If you are still unable to access the Eikon Web, please kindly contact the Eikon support team direclty via MyRefinitv. The support team can help you verifying what the problem is.

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