ek.set_app_key is not working.

asiddiqua

Hi,

I am trying to connect to Eikon through python on spyder.

When I typed in this code to connect to Eikon:

I get this error:

How do I connect to Eikon to download data?

Thanks!

raksina.samasiri

Hi @asiddiqua ,

Could you please check if one of the desktop applications (Eikon Desktop or LSEGWorkspace) must be running when you use the Python library.

If one of the application is up and running, it could be the internal proxy issue as mentioned in this thread, could you please try following this article to get more detail of an error? especially these steps, then please put the output here for further investigation

Jirapongse

@asiddiqua

Thank you for reaching out to us.

I have searched "coroutine" on the forum and found several questions regarding this issue on Spyder.

https://community.developers.refinitiv.com/questions/88968/an-asynciofuture-a-coroutine-or-an-awaitable-is-re.html

https://community.developers.refinitiv.com/questions/88895/spyder-515-erroreikon-data-api.html

It may relate to the version of Spyder.

asiddiqua

Hi,

@Jirapongse

Thanks for your response! Unfortunately the new version of Spyder is not approved by the IT team at my work place and therefore I need another solution to the issue. I have tried on Jupyterhub to run the code and attached is the error I get.