Data access denied.

jwlee08
jwlee08
in Eikon Data APIs

Hi,

I'm using delayed subscription right now and I can't access to these Data (RIC : XAUFIXAM=, XAUFIXPM=) from Jan 19, 2024.

In Eikon, seems like below:

1705881978223.png

1705881986424.png

Please kindly let me know why this happened and what i am supposed to do to get these data?


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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    @jwlee08

    Thank you for reaching out to us.

    The error indicates that your account doesn't have permission to access this RIC.

    1705892596088.png

    Please contact your LSEG account team or Sales team directly to verify the account's permission.


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