RDP API Error

sreedhanya.kavunkara

Hi,

While using RDP API,

get_dtd = rd.get_data(

universe= ["ACERLNGBM"],

fields= ["TRDPRC_1", "INST_DESC", "HST_CLOSE"])

I am getting the attached error. I am using a platform session. Please help me to fix this ASAP.

Thanks,

Sree

Jirapongse

@sreedhanya.kavunkara

To verify the problem, you need to enable logging in the library by using the following code.

config = rd.get_config()
config.set_param("logs.transports.file.enabled", True)
config.set_param("logs.transports.file.name", "refinitiv-data-lib.log")
config.set_param("logs.level", "debug")
rd.open_session()
rd.get_data(universe= ["ACERLNGBM"],fields= ["TRDPRC_1", "INST_DESC", "HST_CLOSE"])

Then, the refinitiv-data-lib.log file will be created. Please share this log file.

jonathan.legrand

Hi @sreedhanya.kavunkara,

Thank you for sharing the error code `Error code -1 | Cannot delete stream connection, because it is using (content_type=ContentType.STREAMING_PRICING`.
It suggests that the issue comes from the loggin method, the 'Platform Session' method in this case. May I ask: How do you authenticate yourself to the LSEG service? Via a piece of code like `rd.open_sessin()` ?

sreedhanya.kavunkara

Yes. I am using rd.open_session(). We wanted to use RDP API for a part of prodduction process. As I pinged you in chat, we have a few more questions. I can explain you the business case and you can help us with how to get it going..

sreedhanya.kavunkara

Can you please suggest how can I resolve this issue. I prefer to use the 'Platform' session itself.