Why is my LSEG workspace not getting connected. It is just showing connecting.... since past few ho

sapna.malya
sapna.malya
in Refinitiv Data Platform
Why is my LSEG workspace not getting connected. It is just showing connecting.... since past few hours
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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @sapna.malya

    Do you mean your LSEG Workspace desktop application not connected to the platform? If so, I strongly suggest you contact the Workspace support team to verify the connection issue. You can contact the Workspace support team via the https://my.refinitiv.com/content/mytr/en/productsupport.html website.

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    Please be informed that the Q&A forum is dedicated to the LSEG APIs general usage questions. This kind of product connectivity issue is advisable to contact the Product team directly.

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