eikon error status 400

casie

Hi it shows my app key is incorrect and error status is 400. how to solve it?

raksina.samasiri

Hi @casie ,

As this is related to Workspace application so, in the Workspace application, please raise this issue to the support team (by pressing F1 or Select Get Help & Support option) regarding the 'Register New App' button is greyed out. So the helpdesk and help you on this.

jonathan.legrand

Hi @casie ,

You will need to create an App Key as per this article:

Getting Started with Refinitiv Data Platform | Devportal (lseg.com)

casie

Hi jonathan,

I cannot generate a new key. In the workplace, the 'Register New App' button is grey. Even I reinstalled it and it still does not work.