Matlab conexion with trth

usuario5eikon

Hi, I am trying to connect with trth.m function in Matlab using my login/password (that works fine to sign in in the webpage) but an error appears: Invalid username or password.

Is there something I could be doing wrong?

Gurpreet

Hi @usuario5eikon,

Can you please confirm that you have TRTH credentials, and that you can login successfully to the TRTH website - https://select.datascope.refinitiv.com/DataScope?

If yes, and you are still having issues, you can open a service ticket at my.refinitiv.com where product specialist can take a look at server logs and advise.