Add an audit note via API

Hi

Is there a way to add a note to the audit trail via the API (like you can via the UI?)


1723126456656.png

Best Answer

  • Hi @christopher.johnson - thank you for reaching out!

    You can add a note to the case using the Updating Cases endpoints (both PUT and PATCH endpoints), as seen below: 1723129720880.png

    Please let me know if you need further clarification or if you have any more questions.

    Best,

    Judith