Why is data not flowing in API while available in Excel for active funds?

TatiannahMarie.Hidalgo
TatiannahMarie.Hidalgo
in Eikon Data APIs

Hi Team,

We have use Code like this one:

import refinitiv.data as rd

rd.open_session()

df = rd.get_data(

universe = ['LP68702800','LP68611492'],

fields = ['TR.ISIN', 'TR.FundName','TR.FundObjective','TR.FundRIESGEnviron','TR.FundRIESGGov','TR.FundRIESGSoc'],

)

display(df)


These fund RICs are active so we are curious why it only pulls <NA> data for data items 'TR.FundRIESGEnviron','TR.FundRIESGGov','TR.FundRIESGSoc' in API while we can pull the data in Excel using this formula: =@RDP.Data("LP68611492","TR.FundRIESGSoc;TR.FundRIESGGov;TR.FundRIESGEnviron","CH=Fd RH=IN",I5). May we know why or do we have an alternative code to pull data from data items:'TR.FundRIESGEnviron','TR.FundRIESGGov','TR.FundRIESGSoc

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Answers

  • Jirapongse
    Jirapongse

    @TatiannahMarie.Hidalgo

    Thank you for reaching out to us.

    I enabled the debug log in the library with the following code.

    config = rd.get_config()
    config.set_param("logs.transports.file.enabled", True)
    config.set_param("logs.transports.file.name", "refinitiv-data-lib.log")
    config.set_param("logs.level", "debug")
    rd.open_session()

    I got the following error.

    [2024-09-10T10:03:44.642913+07:00] - [sessions.desktop.workspace.0] - [DEBUG] - [52408 - MainThread] - [http_service] - [request] - HTTP Response id 4
        status_code = 200
        text = {"responses":[{"columnHeadersCount":1,"data":[["LP68702800","1798 Fundamental Strategies B USD Restricted",null,null,null],["LP68611492","1895 Euro Obligaties Index Fonds D Inc EUR",null,null,null]],"error":[{"code":221,"col":2,"message":"The access to field(s) denied.","row":0},{"code":221,"col":3,"message":"The access to field(s) denied.","row":0},{"code":221,"col":4,"message":"The access to field(s) denied.","row":0},{"code":221,"col":2,"message":"The access to field(s) denied.","row":1},{"code":221,"col":3,"message":"The access to field(s) denied.","row":1},{"code":221,"col":4,"message":"The access to field(s) denied.","row":1}],"headerOrientation":"horizontal","headers":[[{"displayName":"Instrument"},{"displayName":"Company Common Name","field":"TR.COMMONNAME"},{"displayName":"ESG-Environmental","field":"TR.FUNDRIESGENVIRON"},{"displayName":"ESG-Governance","field":"TR.FUNDRIESGGOV"},{"displayName":"ESG-Social","field":"TR.FUNDRIESGSOC"}]],"rowHeadersCount":1,"totalColumnsCount":5,"totalRowsCount":3}]}

    It looks like to be a permission issue. Please contact the helpdesk team directly via MyAccount to verify what the problem is.

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