get_timeseries returns TA-TSIIntervalNotSupported error
Hi, one of the tickers I query returns the following error however other similar RICs (such as 'NSEA-BBL-STA') work just fine. Can you look into it? Thanks!
df = tr.get_timeseries('NSEA-BBL-TOT', start_date='20120101', end_date='20170714', fields='CLOSE', normalize=True, interval='monthly')
(u'NSEA-BBL-TOT', ': ', u'Error: TSIIntervalNotSupported, ErrorCode: TA-TSIIntervalNotSupported, Fault: TSIError, Description: Interval is not supported', '\n')
Best Answer
-
Hi @philip.xiang
This looks like a data, not an API issue. As far as I can see the RIC NSEA-BBL-TOT does not have any history in the timeseries database. You can easily demonstrate this by entering this RIC into a Chart object in Eikon or by using it in RHistory function in Eikon Excel.
I would advise you to open a service case with Thomson Reuters Support by either calling Thomson Reuters Helpdesk number in your country or by using Contact Us capability in Eikon application. A data specialist will then be able to provide an answer for you.0
Answers
-
Appreciate the prompt response Alex. Unfortunately I am able to pull the timeseries using RHistory. So I would say there must be an edge case in the API.
=RHistory("NSEA-BBL-TOT",{"LAST_QUOTE.TIMESTAMP","LAST_QUOTE.CLOSE"},"START:36526 END:43430.3661805556 INTERVAL:1MO",,"TSREPEAT:NO NULL:NA")
0 -
Thanks @philip.xiang
I guess I miscategorized the issue slightly. The problem is not that we don't have any timeseries for this RIC, but that the default timeseries view (the one that you retrieve when you enter the RIC into a new Chart app or when you choose fields from the Common category in Eikon Excel Formula Builder) returns no data. And Eikon Scripting API at least for the time being can only retrieve timeseries from the default view.0 -
My guess is that the default view is incorrectly mapped for this RIC. Either way it's still a data problem. You can demonstrate it through =RHistory("NSEA-BBL-TOT",".Timestamp;.Close","INTERVAL:1MO"), which does not return any data.
I still recommend that you report the issue (best demonstrated using RHistory function above) to Thomson Reuters Helpdesk for investigation.0
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛