Eikon Api Proxy App ID Generator is not working

I installed th Windows Api Proxy. I'm logged in and it is running. I want to generate an APP ID but as soon as I press the "Generate new App ID" Button it tells me in small red letters "Http or parse error". Log file is perfect. No errors.

Answers

  • Sounds like an HTTP error. Try again. If the problem persists you can use HTTP analyzer tools like Fiddler to troubleshoot the issue. Here's the URL that the App ID Generator hits:
    https://emea1.apps.cp.thomsonreuters.com/Apps/ApplicationIDGenerator
    You can also try using this URL in the browser.

  • I seem to be having the same issue. Fiddler wasn't really helpful in my case, to be honest.

  • @richard.glende
    Do you have the Fiddler log you could attach? What do you mean when you say it wasn't helpful? Do you see the request being sent to the URL I mentioned? What is the response? Or do you mean you couldn't log HTTP traffic using Fiddler?

  • Hi,

    Yes, I have. Thanks. However, it apparently isn't necessary to create an app id in the API proxy program. As long as the API proxy is running, it is possible to enter any id.

    ek.set_app_id('xxxx') works just as well as ek.set_app_id('anyid').

    Regards,

    Richard