REST API permission error

nmay
nmay
in TRTH

I'm using On-Demand Extraction for TickHistoryMarketDepthExtractionRequest, and getting this error:

@{"@odata.context":"https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#RawExtractionResults/$entity","JobId":"0x05f2f771e8db2f76","Notes":["Extraction Services Version 11.2.37811 (51c11525fb7b), Built Nov 9 2017 02:37:42\nUser ID: 9013697\nExtraction ID: 2000000005508238\nSchedule: 0x05f2f771e8db2f76 (ID = 0x0000000000000000)\nInput List (1 items): (ID = 0x05f2f771e8db2f76) Created: 20171114 16:37:13 Last Modified: 20171114 16:37:13\nReport Template (6 fields): _OnD_0x05f2f771e8db2f76 (ID = 0x05f2f772199b2f76) Created: 20171114 16:37:09 Last Modified: 20171114 16:37:09\nSchedule dispatched via message queue (0x05f2f771e8db2f76)\nSchedule Time: 20171114 16:37:12\nProcessing started at 20171114 16:37:12\nProcessing completed successfully at 20171114 16:37:14\nExtraction finished at 20171114 16:37:14 UTC, with servers: x01q13\nInstrument <RIC,EUR3M=> expanded to 1 RIC: EUR3M=.\n(RIC,EUR3M=,N/E) row suppressed for lack of 'Distribution Rights - Tick History never allowed for PE 0' permission.\nReport suppressed because no instruments are permitted\n"]}

Any idea what this means?

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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    I got the same result as yours. It could be a permission issue.

     "Notes": [
            ...
    Extraction finished at 11/20/2017 03:31:05 UTC, with servers: x07q13
    Instrument <RIC,EUR3M=> expanded to 1 RIC: EUR3M=.
    (RIC,EUR3M=,N/E)  row suppressed for lack of 'Distribution Rights - Tick History never allowed for PE 0' permission.
    Report suppressed because no instruments are permitted
    "    ]

    For this issue, please kindly contact TRTH V2 support team via Contact Us for the confirmation. In the product field, please select Thomson Reuters Tick History v2.

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