How to get Security Rates?

premkumar.packiaraj
premkumar.packiaraj
in Eikon Data APIs

I am trying to get security price in below method but response is 0.0. Kindly let me know

PRIMACT_1 filed is right one or not.

Request

<subscription>
<security>
<rate name="AAPL 1% Nov-22" pfCode="IDN_RDF\US113533480=\PRIMACT_1\PRIMACT_1"/>
</security>
</subscription>

Response

<MRS_SECURITY_PRICES>
<row num="1">
<MARKET_OFFER>0.0</MARKET_OFFER>
<MARKET_BID>0.0</MARKET_BID>
<STATUS>OK</STATUS>
<SEC_DEFN>AAPL 1% Nov-22</SEC_DEFN>
</row>
</MRS_SECURITY_PRICES>

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Answers

  • Zhenya Kovalyov
    Zhenya Kovalyov

    which product are you using?

  • Alex Putkov.1
    Alex Putkov.1

    premkumar.packiaraj
    While the metadata in your request looks like it pertains to Thomson Reuters Elektron datafeed, I cannot associate the SOAP interface you use (I assume it's a SOAP interface based on the request and response looking like XML) with any Thomson Reuters products I'm familiar with. As per the comment by @Zhenya Kovalyov, would you mind specifying which Thomson Reuters product you use? Could it be that you're interfacing with some in-house built or a 3rd party interface that utilizes Thomson Reuters services upstream?

  • nawapoom.lohajarernvanich
    nawapoom.lohajarernvanich
    @premkumar.packiaraj

    Have you checked the setting of Finacle app on how to extract the field PRIMACT_1. It seems the app still extract with default settings with BID/ASK value that are 0 and 0 respectively.

    You can also confirm this by checking RFA log if enabled, to cross check the value of those fields.

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