App ID generation error
When I try to generate an app ID in the "APPLICATION ID GENERATOR", as suggested here:
https://developers.thomsonreuters.com/eikon-data-apis/quick-start
I always get the error: "Http or parse error".
This happens both in the TR Eikon app and using the web access.
Best Answer
-
This is to inform that the recent update of the App ID Generator application has solved the problem.
Thanks for helping
0
Answers
-
@tommy
I suggest you raise this issue to Thomson Reuters Support who can help you troubleshoot the problem. Thomson Reuters Support can be reached by either calling the Helpdesk number in your country or by using Contact Us capability in your Eikon application, or following the link below.
http://my.thomsonreuters.com/ContactUsNew0 -
I called the Helpdesk and, after some time spent to investigate the problem, they told me the issue should be addressed to the developers' forum.
Very strange for a professional product to use a community service.
0 -
You're right. This was not an adequate response. The community service is useful when you have "how to" questions, which may have been previously asked and answered and which you can search for, or for questions that can be answered directly by community members or moderators monitoring the forums. Issues that are either user or machine, or otherwise case specific cannot be resolved through community forums, as these cases require access to users or machines where the issue is reproduced. The Helpdesk should have retained the ownership of the support case they opened for you.
0 -
I'm afraid I cannot follow up with the Helpdesk on the case you raised because you're registered on this forum with a personal email address that doesn't allow to identify you. If this is still relevant and you'd like me to follow up with the Helpdesk, could you include the support case number the Helpdesk gave you?
0
Categories
- All Categories
- 6 AHS
- 39 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 60 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛