I got the message No handlers could be found for logger "pyeikon" after I set the app id. Is it rig

yuanjie
yuanjie
in Eikon Data APIs

I just set the app id calling the function set_app_id(). and I got the message No handlers could be found for logger "pyeikon". What does it mean?

Tagged:

Best Answer

Answers

  • charles.wang
    charles.wang

    I think you'd better paste your source code and log.

  • yuanjie
    yuanjie 
    import eikon as ek
    TR_ID = ''
    a = ek.set_app_id(TR_ID)
    print a

    Then I got the result as below

    image

  • charles.wang
    charles.wang

    I guess it can't print the handler. But I can print the handler, simply printing a 'None', with eikon version of 4.0.43166.

    Can you download data? If downloading is fine, I guess we don't have to print the handler.

  • yuanjie
    yuanjie 
    import eikon as ek
    TR_ID = ''
    ek.set_app_id(TR_ID)
    df = ek.get_timeseries(["MSFT.O"],
                           start_date="2016-01-01",
                           end_date="2016-01-10")<br>

    Downloading is also problematic.

    image

  • mtinatin
    mtinatin

    @yuanjie1019sjtu

    Did you find a solution to this? If yes, could you please share it? I have the same problem. I tried first Ubuntu 16.04 and then Windows 8, but I have the same exact error as yours on both systems, no matter what kind of data I ask eikon. Thanks!

    image

  • Alex Putkov.1
    Alex Putkov.1

    @mtinatin
    I'm guessing you're not running Eikon on the same machine where you're running your Python scripts. This API has runtime dependency on Eikon API Proxy and requires Eikon credentials. See the first paragraph of the Quick Start Guide.
    https://developers.thomsonreuters.com/eikon-data-apis/quick-start
    If you're not subscribing to Eikon and would like to start a subscription or explore the options, please contact Thomson Reuters sales team by either calling Thomson Reuters office in your country or by following the link below:
    https://financial.thomsonreuters.com/en/contact-sales.html

Categories