No Order Execution in Test/Demo Environment

tobermark

When placing orders via RediPlus or via the RediPlus API no orders are executing. Orders are able to be placed yet nothing will execute. I have multiple destinations (exchanges) available yet orders submitted with any choice remain active and not executed.

I've placed orders at the market and competing limit orders that should fill themselves against each other.

Brian.Mullane1

@qcap17 - Pej, thanks for the call earlier, please let us know if you need anything else

@tobermark - we are working to expand the simulator's support to fill futures orders based on marketability (at the moment it's just equities)

Brian.Mullane1

Hi - what destination are you using?

tobermark

It's two demo accounts: DEMF Shares or REDI Fut DMA (DEMF)

Brian.Mullane1

That's a simulator which has special rules for filling orders. Let us confirm and come back to you with a way for you to test.

qcap17

@Brian.Mullane

Your answer to this will affect our testing as well.

Pej

tobermark

@qcap17 I wouldn't hold out too much hope for a response. I've found their attention to this product to be minuscule at best.

tobermark

@Brian.Mullane Had you mentioned 4 days ago that it only executes on Equities I wouldn't have been waiting for a response. I just need to write fill handling code it doesn't matter what symbol it comes from.