How to access Elektron Real Time in Cloud from an existing application

geir.fossmark
geir.fossmark
in Elektron

Hi,

According to the "Quick Start - Connecting to Elektron Real Time in Cloud" document it says that "Thomson Reuters will not support customers outside of Amazon EC2 service until further notice".

Does that mean that if we want to use this service we need to move our application to run on the Amazon Cloud? This seems very odd.

Eventually does it mean that we need to create an REST API (or similar) to run on the Amazon EC2 service which forwards requests to the ERT in the cloud?

I downloaded the Java sample (MarketPriceEdpGwServiceDiscovery) and was able to execute it locally.

Best regards

Geir Magne

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Best Answer

  • Sonia.Greenberg
    Sonia.Greenberg
    Answer ✓

    Elektron Real Time in the Cloud was launched as a foundation for our cloud services currently in AWS, we are working to enhance the
    product to support our Elektron SDK (targeted for Q1 2019) as well as expand
    coverage to other cloud vendors and over the internet. Although you can use the
    solution for on – premise applications, Refinitiv cannot currently triage any
    connectivity issues you may have and therefore it may be a longer time to
    resolution if there were ever an issue. If those terms are acceptable to you
    and your business, we would be happy to support your connectivity outside of
    AWS.

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