"You will need a new app to open this reuters" message
Hi,
I am interested in using .net Eikon API to retrieve realtime Fx data.
I have downloaded the sample app on https://developers.thomsonreuters.com/eikon-apis/net-apis-use-custom-applications/downloads
However, when I get to run this app, I get "You will need a new app to open this reuters" pop up.
Why do I get this and how can I run this sample application successfully?
Regards,
Hee-Tae
Best Answer
-
It is a generic windows error that occurs because Eikon is not installed on your machine.
1
Answers
-
@h.kim could you attach the screenshot of the message? the message is nothing i can recognise. Could you also confirm that you have Eikon installed and running?
0 -
Hi,
I am getting the following.
I am not running Eikon on my machine. Is this required?
0 -
@h.kim yes, as it is the Eikon desktop API, you will have to have Eikon up and running in order to use this API.
0 -
It is a generic windows error that occurs because Eikon is not installed on your machine.
0 -
ok i understand. Is there any other way or any other APIs that I can use without requiring Eikon running on the same machine
0 -
there are, but I can only recommend contacting your account manager to figure out the suitable solution. I will send you an email with the details.
1 -
thank you very much for your help
0
Categories
- All Categories
- 6 AHS
- 39 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 370 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 60 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛