Eikon Python API 403 Error

Jens2018

Hello, I'm trying to test the Eikon Data API. I've got a username and a password for a two week access to the Eikon Program. I've gone through the quick start guide for windows. I have the TR Eikon AP running, I've generated a key with the app key generator, i've installed the python eikon libraries and am now trying to run the following code with python 3.7:

import eikon as ek
response = ek.set_app_key('app key from app key generator ')
df = ek.get_timeseries(["BUR.L"], start_date="2018-01-01", end_date="2018-01-10")

The last line fails with the following error message: "Error code 403 | Client Error: Your Eikon account is not allowed to run Eikon API Proxy. - Your Eikon account is not allowed to run Eikon API Proxy."

Have I not got access to the API, or am I doing something wrong? Thank you for any help.

Zhenya Kovalyov

@fa297854-f1b0-4f31-85f2-2f00e0791582 it looks like you are using Eikon Core which does not allow access to the API.

Jens2018

Yes, I am. That makes sense.
I was told Core included the API access. What is the minimum product requirement for the API access?

Zhenya Kovalyov

@fa297854-f1b0-4f31-85f2-2f00e0791582 I do not have the latest info, I asked one of our specialists to contact you. Eikon API was supported in all variants except for Eikon Core and Eikon for Exchanges.

pierre.faurel

Currently, Eikon Core is not allowed for the API.

Alex Putkov.1

I confirm that access to Eikon Data APIs is included with all variants of Eikon except the two lowest tier variants: Eikon Core and Eikon for Exchange Pricing.