error registering an app key for the eikon api

Adi.Alterman

hello,

I am trying to register an app key in order to use the python Eikon data api,

however when i do it i get the following error message:

error.jpg

thank you in advance.

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side note, I could not find a way to copy the error instead of screen capturing.

how would i do it ?

Alex Putkov.1

@665aea2a-257b-4fa5-9fc0-8ac7d5f414b2
The issue appears to have been resolved. Could you please confirm by clicking Accept link under this reply? If the issue persists and you're still able to reproduce it, then please reply to this post. Thank you.

marcin.bunkowski

Hi @665aea2a-257b-4fa5-9fc0-8ac7d5f414b2

Issue is replicable inhouse. Opening case on your behalf with Refinitiv Helpdesk #07205739.