TSI Permission error with data API / But works with Excel (Another incidence)

kunlunyang

Hi,

I have an identical case with PCAAT00, which was posted here

https://community.developers.refinitiv.com/questions/21377/tsi-not-permissioned-with-the-api-but-it-works-wit.html

Eikon Support has pointed me to this forum. Is there any new response here as a solution?

kunlunyang

Yes. I can do it in Excel.

What you suggested me has prompted me to try different dates in Data API function. I have found this: if end_date is to be less than today (I am in GMT+8, Singapore/China timezone), I can retrieve the data. If it is more than today, I would be prompted by the TSINotPermissioned error.

Example:

At GMT+8 10:28 AM,

Code that returns error

get_timeseries(rics = list("PCAAT00"), fields = list("*"), start_date = "2010-01-01T00:00:00", end_date = "2019-02-22T00:00:00", interval = "daily", debug = TRUE)

Working Code

get_timeseries(rics = list("PCAAT00"), fields = list("*"), start_date = "2010-01-01T00:00:00", end_date = "2019-02-19T00:00:00", interval = "daily", debug = TRUE)

Working RIC for both 2-19 and 2-22 (in the future)

get_timeseries(rics = list("MSFT.O"), fields = list("*"), start_date = "2010-01-01T00:00:00", end_date = "2019-02-19T00:00:00", interval = "daily", debug = TRUE) 
get_timeseries(rics = list("MSFT.O"), fields = list("*"), start_date = "2010-01-01T00:00:00", end_date = "2019-02-22T00:00:00", interval = "daily", debug = TRUE) 

I think the cause for this error is PCAAT00 is a Platts Index. Without PGA (Platts Global Alert) subscription, Eikon only provides delayed access. If I request for more up-to-date data, Eikon server would regard the request for un-permissioned data, which is the error. I hope this could be better handled, i.e. server would not return an error but only the delayed data.

Alex Putkov.1

Are you able to retrieve timeseries into Excel using the following function?
=RHistory("PCAAT00",".Timestamp;.Close","INTERVAL:1D")