Backend error. 500 Internal Server Error

renee.yao
renee.yao
in Eikon Data APIs

Hi,

I encountered this error calling

ek.get_timeseries(['URBN.O'],interval='minute',start_date='2019-02-26T14:45:01',end_date='2019-02-26T14:50:01')

what does the error mean and how to resolve it?

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Best Answer

  • Alex Putkov.1
    Alex Putkov.1
    Answer ✓

    This means the backend was unable to service the request. From the client side there's no way to tell what the root cause may have been at the backend. All you can do is try the same request again later.

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