Keep getting EikonError: Error code 401 | Client Error: Unauthorized - Eikon API Proxy requires auth

charles.malafosse

Hello,

For some reasons, I keep getting the following error when using the python API:

EikonError: Error code 401 | Client Error: Unauthorized - Eikon API Proxy requires authentication.

I simply connect doing the following but then receive the error when using ek.get_data

import pandas as pd

import eikon as ek

ek.set_app_key('XXXXXhidden for postXXXXXX')

The eikon terminal and the excel addin work fine. I checked and rechecked my key on the app key generator and it is the correct one.

Could someone help me on this please? Fyi I use windows and python 3.6 with spyder. When restarting the machine it disappears.

Many thanks.

Zhenya Kovalyov

@charles.malafosse could you try restarting your Eikon please?

charles.malafosse

Thank you Zhenya. That was indeed the issue. Why would this happens? Everthing works fine but the python api gets somehow disconnected? Many thanks

dmitry.sarin

I face the same issue. The restart worked but the next day I get the same error