A7: Source did not respond

luxiangyuan
luxiangyuan
in EMA

hello:

I develop with EMA C++;

I get some error shown as following.

I want to know the cause of the error.

Item Name: 26002.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.' Item Name: 58481.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.' Item Name: 59553.HKd
Service Name: ELEKTRON_DD
Item State: Open / Suspect / None / 'A7: Source did not respond.'

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Best Answer

  • umer.nalla
    umer.nalla
    Answer ✓

    Hi @luxiangyuan

    As per my colleague's answer to your similar A27 question, this indicates an issue with the ELEKTRON_DD service. As per my colleague's advice please raise a ticket with Elektron Realtime support team.

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