Permission error within API but not within Eikon/Excel

morgan14

Client is getting a non-permissioned error message on two codes AARQU00 and PGACT00 which he has delayed access to within Eikon and Excel (able to pull via RHistory)

Running this into Python:

import pandas as pd

import eikon as ek

ek.set_app_key('')

def eikon_prices(rics, start_date):

data = [ek.get_timeseries(r,

start_date = start_date,

fields='CLOSE',

interval='daily'

) for r in rics]

data = pd.concat(data, axis=1)

return data

data = eikon_prices(['AARQU00','LCOc1','RBc1', 'HOc1'], '2019-01-01')

print(data.tail())

morgan14

@nick.zincone.1 We were able to figure it out based on this https://community.developers.refinitiv.com/questions/38764/tsi-permission-error-with-data-api-but-works-with.html, thank you!

nick.zincone

Hi @morganf14,

Can you please include the actual output/screenshot of the permission error?

thanks

morgan14

error.png @nick.zincone.1 here is the screenshot