Receive ticket from responses, wait for 11.0 seconds

ivan.cherkasov
ivan.cherkasov
in Eikon Data APIs

Hello.

After today incident with https://community.developers.refinitiv.com/questions/44203/error-code-1404-no-datapoint-found-with-provided-n-1.html I see a bunch of messages like this one in the output:

pyeikon INFO     Receive ticket from responses, wait for 11.0 seconds

Thank you.

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Best Answer

  • Alex Putkov.1
    Alex Putkov.1
    Answer ✓

    @ivan.cherkasov
    There were no changes concerning any limits recently. Starting with Ekon Data APIs library for Python v1.0.1 when a request takes more than a few seconds for the backend to process, the backend may reply with this message providing you estimated the time it will take to fulfill the request.These messages are written to pyeikon logger with logging level "INFO". They are for information purposes only and do not affect the result of your request.

Answers

  • ivan.cherkasov
    ivan.cherkasov

    @Alex Putkov. @pierre.faurel @Zhenya Kovalyov

    Please advise if smth. was changed recently regarding the limits in data api? It looks like exactly the same requests that worked before are throttled now.

  • ema.belli93
    ema.belli93

    @Alex Putkov. @pierre.faurel @Zhenya Kovalyov I have the same problem here. I am requesting via get_data bond prices up to for years in the past, batching my requests into groups of 100. This worked great until Monday, then it started with "INFO:Receive ticket from responses, wait for 15.0 seconds".


    I do not get any error concerning limits, is there any problem on your side or is this throttling somehow related to the number of data points requested?


    Thanks

  • ivan.cherkasov
    ivan.cherkasov

    Same issue, getting a lot of "Receive ticket from responses, wait for 15.0 seconds" for past several days; number of RICs didn't change significantly.

  • Alex Putkov.1
    Alex Putkov.1

    @ema.belli93

    As stated in the accepted answer on this thread, these messages merely indicate that the backend is still processing your request. These messages are provided for information purpose only. I don't quite see a problem here. If this presents a problem for you, could you please explain?

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