Do we need to install any certificates to overcome "trusted certification" error, could you please h

Gopi Jaladi
Gopi Jaladi
in DSS

certification-error.jpgWe are using DSS User ID and Password in .net program and extracting CDOR rates from Data scope using DSS Rest API. When we were tested in Test environment and it is working fine. But when we are trying in production environment then certification error getting displayed.

Do we need to install any certificates to overcome this error, could you please help on this ?

Thanks in advance.

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Best Answer

  • Gurpreet
    Gurpreet
    Answer ✓

    Hello @Gopi Jaladi, DSS uses a certificate signed by DigiCert CA, and it is automatically trusted by latest browsers and application stacks, except old versions of Java which has its own trust store.

    Do you get un-trusted certificate error in both Internet Explorer and .NET application. Can you try a latest browser - Firefox. If the issue persists with these browsers, then your machine is behind a proxy server, which is probably re-signing the SSL requests.

    Else, upgrade the .NET runtime to latest version and try again. It might be easier to use the DSS .NET sample application, available in the downloads section.

    If it is an old machine, you can also try installing a Trusted CA manually, following the instructions here. Please confirm that the DigiCert certificate you are installing has a following SHA-256 fingerprint:

    9E:5A:84:C1:BD:5F:4F:60:6A:F2:C1:96:1C:C9:60:C6:AF:FB:0D:16:7D:34:8A:9B:41:F5:80:42:A8:83:EE:0F

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