API Data limits for eikon API PROXY

me39

How is it possible to check data usage and see whether the limit is approaching?

Alex Putkov.1

@me39
The limits and their threshold values are documented here.
In most cases it's fairly obvious which limit has been breached. In rare cases when it's not obvious you can generate SxS log as described in this article. When the trace level is set to the maximum the log file will contain details about every request submitted using Eikon Data APIs. For every request that was denied the log file will tell you the reason, i.e. which specific usage limit was breached.

chavalit-jintamalit

Hi @me39

It is not possible to check the data usage.

However, in Refinitiv, we have an internal tool to track on the usage.

me39

Who can I contact, to get this info?

me39

Who should I contact, to get this info?

chavalit-jintamalit

Hi @me39

I think we do not provide this information to users.

me39

Well then it becomes very difficult for us to debug the problem? Like how can we adjust our data retrieval to so they fall within limits, if can´t know the limits we´ve breached?