I am unable to create a new Eikon App Key in the App Key Generator (error "Error: Server error: An i

frank.gorringe
frank.gorringe
in Eikon Data APIs
I am unable to create a new Eikon App Key in the App Key Generator (error "Error: Server error: An internal error occurred. (Error Id:'fde32c3d-f7da-4e21-b046-df35bebe1128')"). Nor am i able to delete an existing App. Please could someone assist?
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Best Answer

  • chavalit-jintamalit
    chavalit-jintamalit admin
    Answer ✓

    Hi @frank.gorringe

    I ran into problem 1 time and I re-tried and I could successfully register a new app key.

    image


    Please note that you can disable your app key but you could not delete it.

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