PermID feedback email account unreachable

wangbin

The PermID feedback email account permid.feedback@refinitiv.com is not reachable. What is the new feedback email account? I need to improve the rate limit of search API.

Jirapongse

@wangbin

From my testing, permid.feedback@refinitiv.com works now.

Please let us know if you have any further questions.

Jirapongse

@wangbin

Please try the old one permid.feedback@thomsonreuters.com.

I will send feedback to the Open PermID team to verify the feedback email.

wangbin

But what is the email address? I cannot find it on phuriphanvichai's page

Alex Putkov.1

The address @jirapongse.phuriphanvichai suggested is permid.feedback@thomsonreuters.com. It's in the answer to your question posted by @jirapongse.phuriphanvichai on this thread.

wangbin

I have sent the email to this address. But get no reply.