ERT in cloud websocket login failed

Jaemin.Ko

Hi.

One client informed after getting authToken, tried to log in, but received 'failed'.

Could someone help to check attached log to find cause?

websocket_log_0326.txt

Really thank.s

wasin.w

Hello @Jaemin.Ko

I have checked the attached JSON message, the Login request message Position attribute is an empty string.

 "Position": ""

The Login request message's Position is mandatory to login to to ERT in Cloud WebSocket connection. The Position value must be in “IP Address/hostname” or “IP Address/net” string format, example: 172.20.33.11/APIS11 or 192.168.1.1/net

Jaemin.Ko

@Wasin Waeosri

Hi. Really thanks.

wasin.w

Hi @Jaemin.Ko

The client can find more detail regarding how to connect to ERT in Cloud WebSocket connection in Connect to Elektron Real Time in Cloud tutorial