EDP-GW authentication HTTP code: 400 Bad Request:

manoj.pandeti

Hi

I'm using the machine id and password with client id I could able to connect now. But, I'm getting static data after that it couldn't able to get Live Stream data. Is that the expected behavior? Please help me with that.

Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW Authentication succeeded. RECEIVED:

{

"access_token":"ey-- --dsf--OC5g",

"expires_in":"300",

"refresh_token":"29921a76-******-a87280541400",

"scope":"trapi.streaming.pricing.read",

"token_type":"Bearer"

}

Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1/

EDP-GW Service discovery succeeded. RECEIVED:

{

"services":[

{

"dataFormat":[

"tr_json2"

],

"endpoint":"emea-2.pricing.streaming.edp.thomsonreuters.com",

"location":[

"eu-west-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"emea-1.pricing.streaming.edp.thomsonreuters.com",

"location":[

"eu-west-1a"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"amer-3.pricing.streaming.edp.thomsonreuters.com",

"location":[

"us-east-1a",

"us-east-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"apac-2.pricing.streaming.edp.thomsonreuters.com",

"location":[

"ap-southeast-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"emea-3.pricing.streaming.edp.thomsonreuters.com",

"location":[

"eu-west-1a",

"eu-west-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"apac-3.pricing.streaming.edp.thomsonreuters.com",

"location":[

"ap-southeast-1a",

"ap-southeast-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"amer-2.pricing.streaming.edp.thomsonreuters.com",

"location":[

"us-east-1b"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"apac-1.pricing.streaming.edp.thomsonreuters.com",

"location":[

"ap-southeast-1a"

],

"port":443,

"provider":"aws",

"transport":"websocket"

},

{

"dataFormat":[

"tr_json2"

],

"endpoint":"amer-1.pricing.streaming.edp.thomsonreuters.com",

"location":[

"us-east-1a"

],

"port":443,

"provider":"aws",

"transport":"websocket"

}

}

Connecting to WebSocket wss://amer-3.pricing.streaming.edp.thomsonreuters.com:443/WebSocket for session1...

WebSocket successfully connected for session1!

SENT on session1:

{

"ID":2,

"Key":{

"Name":"/TRI.N",

"Service":"ELEKTRON_DD"

}

}

Sending authentication request with refresh token to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW authentication HTTP code: 400 Bad Request

Retry with username and password

Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW Authentication succeeded. RECEIVED:

{

"access_token":"eyJ--kJFU---kjw",

"expires_in":"300",

"refresh_token":"8d72d56b-*******-0ca4276b3b12",

"scope":"trapi.streaming.pricing.read",

"token_type":"Bearer"

}

Refreshing the access token for session1

Sending authentication request with refresh token to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW authentication HTTP code: 400 Bad Request

Retry with username and password

Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW Authentication succeeded. RECEIVED:

{

"access_token":"eyJ0_T7p1_S7XsA",

"expires_in":"300",

"refresh_token":"39e32f6c-*******-c546cbc68082",

"scope":"trapi.streaming.pricing.read",

"token_type":"Bearer"

}

Refreshing the access token for session1

Sending authentication request with refresh token to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW authentication HTTP code: 400 Bad Request

Retry with username and password

Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...

EDP-GW Authentication succeeded. RECEIVED:

I'm not getting the streaming elektron data .

please help me with this

Gurpreet

Hello @manoj.pandeti, Are you using one of the provided sample? It looks like you are trying to send in a Subscribe request before sending the Login request.

Please follow this quickstart guide for a correct way to use websocket protocol.

umer.nalla

Hi @manoj.pandeti

Please expand on what you mean by 'getting static and not getting live' - by sharing the request message you send to the server and the subsequent response messages you get back. This may help us understand what is actually happening.

Is there any market activity for the instruments you are requesting at the time of the requests Also, does your script continue to run after it receives the static/snapshot data or is it terminating?

Might be easier if you attach the request and response as a text file rather than paste into the post.

umer.nalla

Hi @manoj.pandeti

I just noticed the '/TRI.N' request in the above trace.

What message do you get back in response to the above?

Are you tracing/logging out all messages you receive on the Websocket?

Perhaps try something like 'EUR=' as a test RIC and see what happens.

Also, have you worked through the tutorials on Websocket API?

Gurpreet

Please do not post username/password/tokens in the forums. Refresh tokens are long lived and can be misused. I have removed it from your question.

umer.nalla

Hi @manoj.pandeti

Once you have completed the QuickStart you should also refer to the Tutorials to gain a better understanding of how to use the Websocket API.