Hi guys. The Eikon Installer for Thomson Reuters Eikon 4 PC Requirements seems to think that my oper

Best Answer

  • sdittmar
    sdittmar
    Answer ✓

    Do you happen to run a Home & Student version of MS Office? Somehow Eikon only recognized that as 32-bit even when it is 64-bit. But there is a force install option for Eikon that will let you install Eikon as 32-bit. Support can help you with that...

    Actually, I found the commands:

    EikonInstaller.exe /COMMAND=_forceInstall=1

    or
    EikonInstaller.exe /SILENT /COMMAND=_forceInstall=1

    But frankly, that seems more like a hack than a proper solution to me and I would be happy to hear how to get a 64-bit version running myself...

Answers

  • sdittmar
    sdittmar

    Did you manage to get a 64-bit version running? Or did you force install? Since I am still stuck with the 32-bit I would be curious to know your Office version, do you mind sharing that info?

  • uncertainty
    uncertainty

    Greeting @sdittmar I did a force install using the command below:


    EikonInstaller.exe /COMMAND=_forceInstall=1


    My apologies for the late response

Categories