What happened to the datatype INDX

Ed_J

Hello,

I used to be able to draw down the static datatype "INDX" for an equity item. This gave me the market that the firm was based in. The INDX datatype is no longer available - what has replaced it?

Thanks,

Ed

Ed_J

Hello Wasin, None of these answers solved the problem. The issue was resolved by Refinitiv support, it was due to the INDX data type being switched off for my account. So if anyone else has a similar issue they'll need to talk to their account manager, and after 6 weeks of badgering they might get the issue resolved. You can close the queery off though.

Ed.

Jirapongse

@Ed_J

I am still able to request the INDX datatype.

Please share the code and items that you are using.

Ed_J

Hello the code I am using is:

> test <- dsws$snapshotRequest(instrument = "A:CBAX",
+                              datatype   = c('NAME','ISIN','BETA','ESTAT', 'INDX','MNEM','ISINID'),
+                              requestDate = "0D") 
> test
  Instrument                    NAME         ISIN  BETA ESTAT INDX   MNEM ISINID
1     A:CBAX COMMONWEALTH BK.OF AUS. AU000000CBA7 1.075  ACT.   NA A:CBAX      P
> 

The INDX value is coming up as NA. It should be "TOTMKAU" or something like that.

I've included a screen shot too as that is easier to read.

Thanks,

Ed.

Jirapongse

@Ed_J

I ran the same code and I could get the data properly.

You can check the raw response by using the dsws$getDataResponse() method.

If the raw response doesn't have TOTMKAU, I will contact the DataStreamWS support team to verify it.

Ed_J

Hello, the raw response is still "NA"

$DataResponse$DataTypeValues[[5]]
$DataResponse$DataTypeValues[[5]]$DataType
[1] "INDX"

$DataResponse$DataTypeValues[[5]]$SymbolValues
$DataResponse$DataTypeValues[[5]]$SymbolValues[[1]]
$DataResponse$DataTypeValues[[5]]$SymbolValues[[1]]$Currency
[1] "A$"

$DataResponse$DataTypeValues[[5]]$SymbolValues[[1]]$Symbol
[1] "A:CBAX"

$DataResponse$DataTypeValues[[5]]$SymbolValues[[1]]$Type
[1] 6

$DataResponse$DataTypeValues[[5]]$SymbolValues[[1]]$Value
[1] "NA"

How does this issue get fixed?

Thanks,

Ed.

Jirapongse

@Ed_J

Can you verify the result with this page?

First, use "Get Token" to get a token. Then, use the retrieved token with "Get Data" to retrieve INDX.

The result is:

Ed_J

Hello,

I ran that procedure and it still came up NA. See screenshot:

What do I do next?

Regards,

Ed

Jirapongse

It could be a permission issue. I will contact the product team to verify it.

Ed_J

Hello, has there been any progress on this?

Jirapongse

@Ed_J

The product team is still working on this issue.

Jirapongse

You may directly contact the DataStream support team via MyRefinitiv.