ERROR:pyeikon:Error code 404 | Client Error: Not Found -
Hello,
I get the following error (see below with the code) when retrieving market data. My Eikon API with python has been working for months and only started failing yesterday. I contacted my account manager, nothing changed over the week-end on my account.. My Eikon app and Eikon add-in for Excel still work normally.
Simple code:
import eikon as ek
ek.set_app_key(xxxxxxxx)
spots = ek.get_data("EUR=", 'CF_LAST')
I get:
---------------------------------------------------------------------------
EikonError Traceback (most recent call last)
<ipython-input-6-c8728b099fbf> in <module>
1 import eikon as ek
2 ek.set_app_key(eikonKey)
----> 3 spots = ek.get_data("EUR=", 'CF_LAST')
\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\data_grid.py in get_data(instruments, fields, parameters, field_name, raw_output, debug)
177 payload = {'instruments': instruments,'fields': fields_for_request}
178 if parameters: payload.update({'parameters': parameters})
--> 179 result = eikon.json_requests.send_json_request(DataGrid_UDF_endpoint, payload, debug=debug)
180 181 if raw_output:
\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\json_requests.py in send_json_request(entity, payload, debug)
98 return result
99 else:
--> 100 raise_for_status(response)
101 102 except requests.exceptions.ConnectionError as connectionError:
\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\json_requests.py in raise_for_status(response)
189 if error_msg:
190 logger.error('Error code {} | {}'.format(response.status_code, error_msg))
--> 191 raise EikonError(response.status_code, error_msg)
EikonError: Error code 404 | Client Error: Not Found - <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>
Best Answer
-
Thanks for your help. Restarting my machine fixed the problem - but I can only do that overnight.
I hope this won't happen too often.
0
Answers
-
Hi @gabriel.manceau - sorry to hear about your issue - this error usually presents intermittently - so usually you can code around this defensively. I will try to investigate this from our side but I need some further details - do you know roughly what time this happened?
0 -
Can you try to restart your machine and Eikon Desktop and try again?
If it does not work, please follow this troubleshooting.
Please check if you have path = /api or not.
0
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