Port number was not identified, cannot send any request

aNadjalin

Hello,

Using the Eikon Data API, I'm getting a familiar results. There are several issues below (deprication warning) but I'm interested in the timeout issues.

It seems that the port number was not identified but the results of the dataframe can still be printed.

2020-08-06 11:36:31,840 P[13324] [MainThread 5676] Timeout on checking port 9000
2020-08-06 11:36:41,832 P[13324] [MainThread 5676] Timeout on checking port 9000
2020-08-06 11:36:51,839 P[13324] [MainThread 5676] Timeout on checking port 36036
2020-08-06 11:36:51,840 P[13324] [MainThread 5676] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2020-08-06 11:36:51,840 P[13324] [MainThread 5676] Port number was not identified, cannot send any request
C:\Users\alexandernadjalin\Python Projects\Eikon_API\venv\lib\site-packages\eikon\data_grid.py:247: FutureWarning: The pandas.np module is deprecated and will be removed from pandas in a future version. Import numpy directly instead
  data = pd.np.array([[get_data_value(value) for value in row] for row in data_dict['data']])
        Instrument   CF_LAST
0         /.OMXS30  1741.458
1  /S30128000H0.ST       NaN
2  /S30128000T0.ST     0.250
3  /S30129000H0.ST       NaN
4  /S30129000T0.ST     0.400

Seeing similar issues I have run the ps1-file with outputs for you to have a look at.

output.txt

I would like to resolve the timeout issue if you have any pointers.

Thank you for your time and help!

chavalit-jintamalit

Hi @aNadjalin

Please try to restart your machine, then run "Clear Cache" application and re-launch Eikon Desktop and try again.

aNadjalin

Thank you!

Everything works as normal now.