Getting this error in Python Script: eikon.eikonError.EikonError: Error code 408 | Request timeout o

kp123
kp123
in Eikon Data APIs

I'm using the Eikon Data Api in a Python script that makes a get_news_headlines call every x minutes/hours. About 50% of the time I get this error: eikon.eikonError.EikonError: Error code 408 | Request timeout occured.

Looking for any ideas on how to fix this? 

while True:
      try:
            headlines = ek.get_news_headlines(query='Language:LEN AND Source:RTRS',20,datetime.datetime.now().utcnow() - datetime.timedelta(minutes=x), datetime.datetime.now().utcnow())

            time.sleep(x)
          
      except (ek.EikonError):
      print("Error")
           
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Best Answer

  • pierre.faurel
    pierre.faurel
    Answer ✓

    Hi,

    time.sleep() has a none visible effect: it's freezing all the thread, including the code that's sending the request and waiting for the response.

    If you pause your code with time.sleep() function for a long time (more than several seconds), you shoudl replace with one another solution (x should be given in seconds):

    from datetime import datetime, timedelta 
    from threading import Event 
    timer_event = Event() 

    while True: 
        try: 
            headline = ek.get_news_headlines(query='Language:LEN AND Source:RTRS', count=20, date_from=datetime.now().utcnow() - timedelta(minutes=x), date_to=datetime.now().utcnow())
            timer_event.wait(timeout=x*60)
        except(ek.EikonError): 
            print("Error")

    or :

    from datetime import datetime, timedelta 
    import asyncio 

    while True:
        try: 
            headline = ek.get_news_headlines(query='Language:LEN AND Source:RTRS',                                          count=20,                                          date_from=datetime.now().utcnow() - timedelta(minutes=x),                                          date_to=datetime.now().utcnow())
            asyncio.get_event_loop().run_until_complete(asyncio.sleep(x))
        except(ek.EikonError):
            print("Error")



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