Eikon API proxy not found when running Eikon from Jupyter Notebook - works on local IDE

clangevin

I can run Eikon queries from my usual IDE (Pyzo) but when I try to connect to the Eikon API from Jupyter Notebook I get the following error:

2020-09-25 13:09:03,867 P[16856] [MainThread 19368] Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running. 2020-09-25 13:09:03,871 P[16856] [MainThread 19368] Port number was not identified, cannot send any request 2020-09-25 13:09:03,872 P[16856] [MainThread 19368] Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.

The Eikon python package gets imported without error but then the ek.set_app_key doesn't find the Eikon API Proxy although it doesn't have this issue on my IDE.

Could you please help?

jason.ramchandani01

@clangevin apols can you try downgrading Eikon Library to 1.1.2 and see if that works (pip install eikon ==1.1.2) - ah sorry scratch that you are running 3.8x python.

jason.ramchandani01

@clangevin what version of Eikon, Eikon Library, Python are you running?

clangevin

all the latest versions.

clangevin

Hi Jason, I've updated everythong so using all the latest versions. Please advise.

Alex Putkov.1

@clangevin

Is your Jupyter notebook server running on the same machine where you run Eikon and where Pyzo is installed? Or is the Jupyter running on a remote server? In other words when a Jupyter notebook file is displayed in the browser, does the URL in the browser address bar refer to localhost or to some remote address?