Hello, I am getting the following error when retrieving information using eikon API on my jupyter no

francisco.salazarguillen
francisco.salazarguillen
in Eikon Data APIs

Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Error code 404 | Client Error: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>


Thank you

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  • pierre.faurel
    pierre.faurel
    Answer ✓

    Hi Francisco,

    Sorry to reply late !

    Two dependencies were identified as root cause of connection failed:

    • httpx 0.15.x or 0.16.x => need to downgrade to 0.14.3 (pip install httpx==0.14.3)
    • nest-asyncio 1.4.x => need to downgrade to 1.3.3 (pip install nest-asyncio==1.3.3)

    This should fix your issue.

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