eikon python modeule unable to work after my jupyter crashed

wei-li.tan
wei-li.tan
in Eikon Data APIs

Hi,

My jupyter notebook is not able to load the eikon python module after my jupyter crashed. Below is the error message.

ModuleNotFoundError: No module named 'eikon'


I also tried to activate 'pip install eikon' and got the error message below.

Requirement already satisfied: eikon in c:\users\wei-li.tan (1.1.7) Could not fetch URL https://pypi.org/simple/httpx/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/httpx/ (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)) - skipping Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)) - skipping Note: you may need to restart the kernel to use updated packages.


WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)': /simple/httpx/ WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)': /simple/httpx/ WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)': /simple/httpx/ WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)': /simple/httpx/ WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),)': /simple/httpx/ ERROR: Could not find a version that satisfies the requirement httpx<0.15 (from eikon) (from versions: none) ERROR: No matching distribution found for httpx<0.15 (from eikon)

Can someone please assist?


Regards,

WL

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Best Answer

  • pierre.faurel
    pierre.faurel
    Answer ✓

    Hi,

    If you has a crash with jupyter, I suggest to clean your python env.
    That means :

    • at least, uninstall eikon and its main dependencies (httpx, nest-asyncio) from your <python distrib>\lib\site-packages (you can delete manually directories to be sure that nothing remains)
      then reinstall eikon
    • or restart with a new Python distrib

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